Report Infringements and Inauthenticiy


Kitara is committed to selling only authentic products and removing infringing and inauthentic products from the site. This is to continuously facilitate and improve Buyer and Seller confidence.

If you believe that any Intellectual Property Right has been infringed on by any of our Sellers or an inauthentic product was sold to you, kindly notify us here. Also, read our terms and conditions as well as our privacy policy.

After receiving proper notification of Intellectual Property Infringement and/or sale of an inauthentic product, our response to such notices are usually prompt and includes disabling access to products claimed to be the subject of inauthenticity or infringing activity.

We require adequate information to take appropriate actions regarding issues on inauthenticity and infringements. Kindly provide us with the following details if you believe a Seller on Kitara is selling an inauthentic product or your intellectual property right or that of a third party has been infringed upon.

  • Proper identification and description of the inauthentic product and/or copyrighted work/ trademark that has been infringed upon as well as its exact location on the site (please provide the product identification number and website links to the products subject to such inauthenticity or infringement).
  • Your name, address, telephone number, email address and every other information on the subject of inauthenticity or copyright infringement including but not limited to brand names, the copyrighted images or trademark certificates as attachments.
  • A signed statement by you that you believe that the information on your notice is correct and accurate, that the use of the material and/or product complained of is not authorized by the copyright or intellectual property owner, its agent, or the enabling law.
  • A signed statement by you that you are the rightful copyright or intellectual property owner or properly authorized to act on the copyright or intellectual property owner’s behalf.

If a Seller is determined by Kitara to have sold inauthentic products and/or copyright infringed products, Kitara takes punitive measures such as suspending or terminating the Seller’s ability to sell on the Kitara website immediately, indefinitely, and without notice.

All current or future payments collected by Kitara on behalf of the Seller may be completely forfeited by the Seller and applied towards reimbursement of the affected Buyers.