- COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND USE OF PROFILE DATA
User data collected helps us provide you a secure, smooth and personalized experience on our website. When you use our Website, we collect and store your personal information which is provided by you from time to time. User data may be shared with Kitara service providers to improve order processing and customer service according to each user’s wishes and preferences. However, you can browse the site without telling us who you are or revealing any personal information about yourself. We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with kitara.ng. Certain activities (such as placing an order) do require registration. We use your contact information to send you offers based on your previous orders and your interests.
We utilize user data to provide the services you request. We also use your personal information to customize your experience, help promote a safe service, process your orders, deliver products and services, process payments, keep you updated about your orders, products, services and promotional offers, inform you about our online and offline offers, products, services, and updates; keep and update our database and your accounts with us. We also use it to prevent and detect fraud and abuse on our website, resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in our products and services; and enforce our terms and conditions;
If you transact with us, we collect some additional information, such as a billing address, credit / debit card number and credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
To continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (e.g location, local government area, age, etc). We use this data to customize your experience at our site. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We may automatically track certain information about you based on your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users.
If you choose to buy on the Website, we collect information about your buying behaviour.
- SHARING OF PERSONAL INFORMATION
We may share personal information with our corporate partners and affiliates. These partners and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may also disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We however do not disclose these your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Our Website links to other websites that may collect personally identifiable information about you. Kitara.ng is not responsible for the privacy policies or the content of those linked websites.
- SECURITY PRECAUTIONS
Our website has very strict security measures in place to protect against the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to global best practices to protect it against unauthorized access.
You have the right to request access to the personal data which we may hold or process about you, to require us to update your data or correct any inaccuracies in your data. You also have the right to ask us to stop using your personal data for direct marketing purposes at any stage. We provide our users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general. After setting up an account, you can unsubscribe by clicking the one-click unsubscribe button located at the bottom of every email.
- ADVERTISEMENTS ON KITARA.NG
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
- YOUR CONSENT