Privacy policy

We value and respect the trust you place in us, hence we take all reasonable measures of the highest standards to enable secure transactions and protect customer information and privacy. Please take some time to read the following statement to learn how we handle customer information gathering and dissemination practices. By visiting you are accepting the terms described in this privacy policy. If you do not agree please do not use or access our Website. Also note that our privacy policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically.



User data collected helps us provide you a secure, smooth and personalized experience on  our website. When you use our Website, we collect and store your personal information which is provided by you from time to time. User data may be shared with Kitara service providers to improve order processing and customer service according to each user’s wishes and preferences. However, you can browse the site without telling us who you are or revealing any personal information about yourself. We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Certain activities (such as placing an order) do require registration. We use your contact information to send you offers based on your previous orders and your interests.

We utilize user data to provide the services you request. We also use your personal information to customize your experience, help promote a safe service, process your orders, deliver products and services, process payments, keep you updated about your orders, products, services and promotional offers, inform you about our online and offline offers, products, services, and updates; keep and update our database and your accounts with us. We also use it to prevent and detect fraud and abuse on our website, resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in our products and services; and enforce our terms and conditions;

If you transact with us, we collect some additional information, such as a billing address, credit / debit card number and  credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

To continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (e.g location, local government area, age, etc). We use this data to customize your experience at our site. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

We may automatically track certain information about you based on your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users.



A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. places both permanent and temporary cookies in your computer’s hard drive.’s cookies do not contain any of your personally identifiable information. Cookies can also help us provide information that is targeted to your interests. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.



We may share personal information with our corporate partners and affiliates. These partners and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may also disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We however do not disclose these your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share/sell some or all of your personal information with another business entity in the event that we (or our assets) plan to merge with, or be acquired by that business entity, or as part of a re-organization, amalgamation or restructuring of the business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.


Our Website links to other websites that may collect personally identifiable information about you. is not responsible for the privacy policies or the content of those linked websites.


Our website has very strict security measures in place to protect against the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to global best practices to protect it against unauthorized access.


You have the right to request access to the personal data which we may hold or process about you, to require us to update your data or correct any inaccuracies in your data. You also have the right to ask us to stop using your personal data for direct marketing purposes at any stage. We provide our users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general. After setting up an account, you can unsubscribe by clicking the one-click unsubscribe button located at the bottom of every email.


We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.


By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent to sharing your information as per this privacy policy.


Please contact us regarding any questions on this statement. You can also reach us via email: